Security & Certifications

Committed to Protecting Your Data
Effective Date: 09/05/2025

At Softobia, data security isn’t an afterthought—it’s our foundation. We are committed to protecting your information with world-class security protocols, transparent practices, and globally recognized compliance standards. This page outlines how we safeguard your trust.

1. Security Framework & Best Practices

We follow strict, industry-proven practices to secure every layer of our technology and services:

• End-to-End Encryption
  
• All data is encrypted both in transit and at rest using AES-256 and TLS 1.2+ protocols.
  
  
• Access Control & Authentication
  
• We enforce multi-factor authentication (MFA) and role-based access controls (RBAC) to restrict access to only authorized personnel.
  
  
• Ongoing Security Audits
  
• We conduct regular security assessments, penetration testing, and vulnerability scans to proactively address potential risks.
  
  
• Secure Development Lifecycle
  
• Our engineering team adheres to secure coding standards and receives regular security training to ensure robust development practices.
  
  

2. Compliance & Certifications

We align with globally recognized frameworks to ensure security, privacy, and trust:

• ISO 27001 Certified
  
• Demonstrates our formal commitment to managing and protecting information assets.
  
  
• GDPR Compliant
  
• We uphold the rights of individuals within the EEA by fully aligning with the General Data Protection Regulation (GDPR).
  
  
• Ofcom Compliant (UK)
  
• We meet all Ofcom regulations governing fair and secure communications.
  
  
• SOC 2 Type II (In Progress)
  
• We’re actively working towards SOC 2 Type II certification to reinforce our commitment to availability, confidentiality, and system integrity.
  
  
• PCI-DSS Standards
  
• For any payment-related integrations, we align with PCI-DSS protocols to ensure safe handling of payment data.
  
  

3. Threat Monitoring & Incident Response

We maintain 24/7 vigilance to detect and respond to threats before they become incidents:

• Continuous Security Monitoring
  
• All systems are monitored in real-time using automated and manual threat detection protocols.
  
  
• AI-Powered Risk Analytics
  
• Intelligent algorithms detect suspicious patterns and flag potential intrusions in real time.
  
  
• Breach Response Readiness
  
• We have a structured incident response plan that includes rapid investigation, notification, and mitigation protocols.
  
  

4. Data Protection & User Privacy

User trust is central to how we operate. That’s why we enforce:

• Strict Data Retention Policies
  
• We retain only the data we need—and only for as long as necessary.
  
  
• User-Controlled Privacy Settings
  
• Users can review, update, or request deletion of their data in accordance with GDPR.
  
  
• Third-Party Vendor Oversight
  
• All partners and service providers undergo rigorous security and compliance vetting.
  
  

5. Security Awareness & Team Training

Security is a shared responsibility. Every Softobia team member is trained in:

• - Identifying phishing and social engineering threats
  
• - Handling sensitive data properly
  
• - Understanding regulatory and compliance responsibilities
  
  

6. Contact Our Security Team

Have a security concern or question? We’re here to help: develop@softobia.com