Terms & Conditions

Effective Date: 09/05/2025

Welcome to Softobia. These Terms and Conditions govern your access to and use of our website, software, and services. By using Softobia’s offerings, you agree to abide by these terms. If you do not agree with any part of these Terms, please refrain from using our services.

 1. Definitions

• - “Softobia” refers to Softobia Ltd., including its affiliates and subsidiaries.
  
• - “User,” “You,” or “Your” refers to any individual or entity using our services.
  
• - “Services” include the website, AI-powered tools, ERP integrations, and all other digital or software solutions provided by Softobia.
  
  

 2. Acceptable Use of Services

By using Softobia’s services, you agree to:

• - Use our services only for lawful and ethical purposes.
  
• - Refrain from attempting to breach, damage, or interfere with system performance or security.
  
• - Provide truthful, accurate, and complete information when registering or interacting with our platform.
  
• - Avoid using our AI tools for deceptive, illegal, or unethical activities.
  
  

Softobia reserves the right to suspend or terminate access if these terms are violated.

 3. Account Registration & Security

Some features may require account creation. You are responsible for:

• - Maintaining the confidentiality of your login credentials.
  
• - All activities conducted under your account.
  
• - Immediately reporting any unauthorized access or activity.
  
  

Softobia is not liable for damages resulting from unauthorized use of your account.

 4. Payments & Subscriptions

When using paid features or subscriptions, you agree to:

• - Provide valid and up-to-date billing information.
  
• - Authorize Softobia to process payments via your selected method.
  
• - Follow the applicable terms of any subscription plans, including renewal and cancellation policies.
  
  

Refund eligibility is governed by our Refund Policy, available on our website.

 5. Intellectual Property

All content, software, models, graphics, and branding within Softobia are protected under intellectual property laws. You may not:

• - Copy, modify, distribute, or reproduce our content.
  
• - Reverse-engineer or extract source code from our software.
  
• - Use Softobia trademarks or branding without written consent.
  
  

6. Data Privacy & Compliance

Your privacy is important to us. All data processing is handled in accordance with our Privacy Policy and in compliance with applicable laws including GDPR.

7. Service Availability

We aim to maintain high availability, but we cannot guarantee:

• - Continuous, error-free service at all times.
  
• - Immediate resolution of bugs or disruptions.
  
  

Softobia may modify or discontinue any part of its services without prior notice.

 8. Limitation of Liability

Softobia is not liable for:

• - Indirect, incidental, or consequential damages arising from your use of the services.
  
• - Loss of data, business, or profits caused by technical issues or outages.
  
• - Misuse of services by users.
  
  

Our total liability is limited to the amount paid by you within the past 12 months.

9. Suspension & Termination

We may suspend or terminate your access if:

• - You breach these Terms.
  
• - You engage in fraudulent, abusive, or unlawful behavior.
  
• - Required by law or regulatory authorities.
  
  

Access will be revoked immediately upon termination.

 10. Governing Law & Disputes

These Terms are governed by the laws of England and Wales. Disputes will be resolved through:

• - Informal negotiation and mutual resolution first.
  
• - If unresolved, formal arbitration or legal proceedings in the relevant UK jurisdiction.
  
  

11. Updates to These Terms

Softobia may update these Terms periodically. We will update the effective date and post any changes on this page. Continued use of our services means you accept the updated Terms.

 12. Contact Us

For questions or concerns about these Terms, please contact: develop@softobia.com