Smarter Support, Happier Customers.

Helping Your Team, Helping Your Customers.

Your support team shouldn�t struggle with outdated systems. Our Helpdesk makes ticketing fast, simple, and frustration-free, ensuring smooth workflows, happier teams, and better customer experiences.

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Track, prioritize, and resolve customer tickets effortlessly

Customize your workflow with a kanban view for clear organization, real-time team workload tracking, and automated SLA-based ticket management.

Multi-Channel Support

Connect with customers where they are, across multiple channels.

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Email: Automatically convert incoming emails into support tickets.
Website Form: Qualify customer inquiries with a customizable form.
Live Chat: Engage website visitors instantly and provide real-time support.

Boost Productivity

Speed up ticket resolution with powerful automation tools.

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Set up SLA rules to trigger automated actions.
Use email templates for quick responses.
Escalate tickets in one click or invite experts to discussions.
Canned responses make live chat support faster than ever.

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Sell & Manage Support Contracts

Effortlessly sell, renew, and track helpdesk service contracts.

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Log time on each contract with the timesheet app.
Upsell automatically with time-limited contracts.
Get alerts based on customer status to maximize sales opportunities.

Your support team deserves an upgrade

The ticketing platform that supports your team, so they can support your customers. Say goodbye to complicated and embrace a new era of seamless, efficient, and customer-centric support with Odoo.

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Discover a Better Way to Work, Communicate, and Grow — All in One Place.